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Laura, We finally got back from our long trip, of which our Patagonia tour was just the beginning. The self-drive part to Torres del Paine certainly was one of the main highlights and your arrangements served us very well. The Hertz people could not have been nicer; we got a brand new Montero (which we returned totally dirty inside and out after driving through mud for two days) and both checkout and return were easy. The hotels in Punta Arenas and Puerto Natales were fine. OK,........ Ulrich M, USA